INDEX

• QUALITY POLICY
• AWARDS
• INSPECTION & TESTING
• THE QUALITY SYSTEM
• SUPPLIER REQUIREMENTS
• CUSTOMER SATISFACTION QUESTIONNAIRE - Click this link to access our on-line customer satisfaction questionnaire form.

Pritex Ltd. is committed to continually improving the effectiveness of the quality management system.

Our aim is to continuously improve Customer satisfaction by meeting and exceeding our Customers requirements and expectations, including all relevant statutory and regulatory requirements, and by continuously improving our products and services to them.

This will be achieved through provision of all necessary resources, improved business efficiency, a philosophy of team working and the use of our own internal expertise.

This is a summary of our quality policy, taken from the quality manual. The full quality policy and manual can be supplied on request.

Note: Click on the certificate images for larger, printable versions

TS 16949
Pritex was certified as complying with the ISO/TS 16949 global automotive quality standard in October 2005.

This globally recognised quality standard allows Pritex to supply our technically innovative acoustic control solutions around the world to many of the major automotive OEMs.

ISO 9001:2000
In complying with ISO/TS 16949, Pritex is also certified to ISO 9001 - a quality system certification standard that is more relevant to our non-automotive customers.

TS 16949 is based on ISO 9001, with additional requirements for the automotive industry. Both standards allow Pritex to supply acoustic solutions to a wide marketplace.

FORD MOTOR COMPANY Q1
Pritex has held the Ford Motor Company Q1 Preferred Quality Award since 1991, and is a major supplier of acoustic insulation products for certain Ford vehicles.

We are justly proud of this recognition of the quality of our products and services to one of the world's major automotive manufacturers.

ISO 14001
Pritex was awarded certification to the ISO 14001 environmental management systems standard in November 2003.

Pritex considers environmental management, and product development to support environmental initiatives for recyclability, as a key part of our business strategy.

INVESTOR IN PEOPLE
Presented by the Somerset T.E.C., this award reflects the investment in training and welfare that Pritex has provided for its employees. The award was received in January 1996.

With a highly specialised acoustics testing laboratory, featuring a specially designed reverberation room, Apamat, and PC-based dual channel signal analysis instrumentation, Pritex is able to maintain a high standard of product performance through regular quality tests.

In addition, a comprehensive materials testing laboratory offers facilities for testing a wide spectrum of properties on flexible cellular materials, fibre, and films, both for new material evaluation and in-process quality monitoring.

These two laboratories, together with our teams of project engineers, provide the technical platform from which Pritex can provide design, quality and excellence.

The Pritex quality system is structured and implemented to comply with the requirements of TS 16949. It therefore incorporates all of the requirements of ISO9001:2000.

Pritex has access to on site Laboratory facilities, covered by their own Laboratory scope, with equipment capable of testing all aspects of foam physical properties and other material tests. Any testing not capable of being performed on site will be sent to an accredited test house.

The quality manual outlines the systematic approach applied by Pritex Ltd. from inception to completion of a Customer's order, to ensure the correct consistent quality of its products. It also takes into account any specific customer quality requirements.

The manual is supplemented by Quality Control Procedures, Works Procedures, Quality Control Test Methods, Calibration and Maintenance Procedures, which detail the exact method of implementation of systems and procedures outlined in the manual.

It is the responsibility of all Employees of Pritex to ensure all systems and procedures specified by these documents are implemented, maintained and continually improved.

Facilities are available for the design and fabrication of tooling. Full dimensional inspection follows fabrication or repair as appropriate. Systems for tool management includes control of maintenance facilities and personnel, storage and recovery, set-up, and where appropriate tool change programs for perishable tools.

Systems are in place to ensure the management of appropriate pre-production activities. A multi-disciplinary approach is used for decision making both in project planning and production-planning activities, with all necessary information communicated effectively. Plans are developed using a cross-functional team approach. Mistake proofing methodology is incorporated as appropriate during these planning stages.

Levels of quality and operational performance are measured and documented, identifying trends and targets. Collated data is used to drive process improvement plans as appropriate.

A team approach to continuous improvement is utilised where appropriate. Actions, both corrective and preventive, are used to develop programs for improvement. Quality tools used to aid continuous improvement activities can include, Failure Mode & Effects Analysis, Statistical Process Control, Kaizen (incorporating QOS reporting techniques), T.P.M., Designed Experiments, cost of quality, and ppm analysis.

Suppliers must meet specific quality and environmental requirements in order to supply Pritex Ltd. Click here to go to the SUPPLIER REQUIREMENTS page.